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Whether you have a question about an order, need assistance choosing the perfect piece, or simply want to connect, our team is here to help.
At HoneyBox, thoughtful service is just as important as thoughtful design.
Before You Order
What materials are used in HoneyBox accessories?
Our accessories are crafted using carefully selected, high-quality materials chosen for their beauty, durability, and comfort. Each piece is thoughtfully designed to reflect HoneyBox’s commitment to refined detail and understated luxury.
How do I care for my HoneyBox piece?
To preserve your piece, we recommend storing it in a cool, dry place away from direct sunlight. Handbags should be kept in their dust bags when not in use, while jewelry should be stored separately to avoid scratching. Gentle handling helps ensure lasting elegance.
How long does order processing and delivery take?
Orders are typically processed within 1–3 business days. Delivery timelines vary depending on your location, but estimated delivery details will be provided at checkout for your convenience.
Can I return or exchange an item?
Yes. We accept returns or exchanges on eligible items within the timeframe outlined in our Returns Policy, provided they are unused and in their original condition. Please refer to our Returns Policy page for full details.
Are HoneyBox pieces durable?
Absolutely. HoneyBox accessories are designed to transition effortlessly from everyday moments to special occasions, offering versatility without compromising on elegance.